Disawar Terms and Conditions

1. Acceptance of Terms

By accessing, registering on or using the Disawar platform (referred to in this document as "Disawar", "the platform" or "the site"), you confirm that you have read, understood and agreed to be bound by these Terms and Conditions in their entirety. These terms apply to all users of the Disawar platform, including registered account holders and visitors who browse the site without registering.

If you do not agree with any part of these terms, you must not use the Disawar platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

2. Eligibility & Registration

To register and use a Disawar account, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. Disawar does not permit minors to register or use the platform under any circumstances.
• You must be acting on your own behalf — not as an agent, representative or proxy for another person.
• You must provide accurate, truthful and complete information during the registration process. Providing false details, including a false name, date of birth or contact information, is a breach of these terms and will result in account closure.
• You must not already hold an active Disawar account. One account per person is permitted.
• You must use the platform for personal, recreational purposes only and not for any commercial or business activity.

Disawar reserves the right to request identity verification documents at any point — including but not limited to a copy of your national identity card (CNIC), proof of address or payment method verification. Withdrawal processing may be placed on hold until verification is satisfactorily completed.

3. Account Rules

Each registered user is permitted to hold one account on Disawar. Opening multiple accounts — whether using the same or different personal details — is strictly prohibited and will result in all associated accounts being closed without notice.

3.1 Account Security

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. Any activity carried out on your account — including bets placed, deposits made and withdrawals requested — is your responsibility unless you have reported unauthorised access to Disawar support promptly after becoming aware of it.

3.2 Account Verification (KYC)

Disawar may require you to complete identity verification (KYC — Know Your Customer) before processing withdrawals or at any other point at the platform's discretion. Requested documents may include:

• A valid copy of your CNIC (Computerised National Identity Card)
• Proof of your registered address
• Verification of the payment method used for deposits

Failure to provide requested documents within a reasonable time may result in withdrawal delays or account restriction until verification is completed.

3.3 Account Closure

You may request closure of your account at any time by contacting Disawar player support. Any remaining balance will be processed for withdrawal to your verified payment method following completion of any pending wagering requirements. Disawar may also close accounts found to be in breach of these terms, with or without prior notice.

4. Deposits & Payments

All deposits on Disawar are processed in Pakistani Rupees (PKR). The platform supports the following payment methods for deposits:

• JazzCash — mobile wallet instant transfer
• Easypaisa — mobile wallet instant transfer
• Raast — Pakistan's instant interbank payment system
• Bank Transfer — direct transfer from your registered bank account
• Debit/Credit Cards — where supported by your card issuer

Deposits must be made from a payment account registered in your own name. Third-party deposits — payments made from an account belonging to another person — are not permitted and will be returned minus any applicable processing fees. The resulting balance will not be available for wagering.

Minimum and maximum deposit limits apply and are displayed in the Deposit section of your account. Disawar does not charge fees on standard deposits, though your payment provider may apply their own charges.

5. Withdrawals

Withdrawal requests are processed to the same payment method used for deposits wherever possible. Disawar does not process withdrawals to third-party accounts — the account name on your payment method must match your verified Disawar account name.

5.1 Processing Times

• JazzCash & Easypaisa: Typically processed within a few hours of approval
• Raast: Usually same-day for verified accounts
• Bank Transfer: 1–3 business days depending on your bank

5.2 Withdrawal Conditions

Before a withdrawal is approved, the following conditions must be satisfied:

• Your account identity verification (KYC) must be complete
• Any active bonus wagering requirements attached to your balance must be fulfilled
• The withdrawal amount must meet the minimum threshold displayed in your account settings
• The payment method must be verified and registered in your own name

6. Bonuses & Promotions

Disawar offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions unless the specific promotion states otherwise:

• Bonuses are available to one account per person, per household and per device. Claiming the same bonus across multiple accounts constitutes bonus abuse and will result in the voiding of all associated bonuses and potential account closure.
• All bonuses carry a wagering requirement. This means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn as cash. The exact wagering requirement is stated on each promotion page.
• Bonuses have an expiry date. Any bonus not used or wagering requirements not completed within the stated validity period will be automatically removed from your account balance.
• Disawar reserves the right to withdraw, modify or cancel any promotion at any time. Where possible, reasonable notice will be given to active players.
• Bonus funds are separate from your real-money balance. Real-money bets are placed first; bonus funds are used after the real-money balance is depleted, unless the promotion terms state otherwise.

7. Betting & Gaming Rules

Disawar offers sports betting across cricket, PSL, T20 internationals, football, esports and other markets, alongside casino games, live casino and fish games. The following rules apply across all products:

• All bets and game rounds are final once confirmed. Bets cannot be cancelled or amended after placement unless a specific cash-out or edit feature is available on the relevant market.
• In the event of a technical failure during a game round or bet settlement, Disawar will use all available records to determine the outcome. The platform's decision on unresolved technical disputes is final.
• Disawar reserves the right to void any bet that has been placed at an obviously incorrect price due to a technical error or human mistake in odds compilation. Players will be notified and stakes returned.
• Match fixing, spot fixing or any form of corruption in sport automatically voids related bets. Disawar follows standard industry protocols for voiding bets on events where integrity concerns are confirmed.
• Minimum and maximum bet limits apply per market and per game. These are displayed at the point of placing a bet or entering a game.

For Live Casino, game rules are governed by the individual game provider in addition to these general terms. In case of any conflict, Disawar's terms take precedence for account-level decisions, while game round outcomes are governed by the provider's certified RNG or live dealer rules.

8. Prohibited Conduct

The following actions are strictly prohibited on the Disawar platform. Any player found engaging in prohibited conduct will have their account suspended and may forfeit their balance:

• Bonus abuse: Exploiting promotions through multiple accounts, coordinated betting patterns or any method not consistent with genuine recreational play.
• Collusion: Working with other players to manipulate game or bet outcomes, including at live casino tables.
• Use of automated tools: Using bots, scripts, artificial intelligence tools or any automated software to place bets or interact with the platform.
• Arbitrage betting at scale: Systematic arbitrage or matched betting strategies intended to exploit Disawar's promotional offers rather than engage in genuine play.
• Money laundering: Using the Disawar platform to deposit, transfer or withdraw funds for the purpose of concealing their origin. Disawar maintains AML (Anti-Money Laundering) procedures and will report suspicious activity where required.
• Chargebacks: Initiating fraudulent chargebacks or payment disputes through your bank or mobile wallet provider after using deposited funds on the platform. Chargebacks will result in account suspension and potential legal action.
• Providing false information: Registering with false identity details, using another person's payment method or misrepresenting your age.

9. Responsible Gaming

Disawar is committed to promoting a safe and enjoyable gaming environment for all players. Gaming is intended to be a form of entertainment for adults — not a way to generate income or to recover financial losses.

• Players can set personal deposit limits to control how much they deposit within a given time period. Once set, a deposit limit cannot be increased for a cooling-off period to prevent impulsive decisions.
• Session time reminders are available in your account settings and will prompt you when you have been active for a specified duration.
• Self-exclusion allows you to suspend your account for a defined period if you feel you need a break. During a self-exclusion period, you will not be able to log in or receive promotional communications.
• If you are concerned about your gaming habits, Disawar encourages you to seek help. Information and tools are available on the Responsible Gaming page.

10. Privacy & Data

Disawar collects and processes personal data in accordance with its Privacy Policy. By registering on the platform, you consent to the collection and use of your personal information as described in that document.

Your data is used for account management, identity verification, payment processing, fraud prevention and, where you have opted in, promotional communications. Disawar does not sell personal data to third parties. Data shared with payment providers and KYC partners is limited to what is necessary to fulfil those specific functions.

You have the right to request access to the personal data Disawar holds about you and to request corrections where that data is inaccurate. To exercise these rights, contact Disawar player support.

11. Limitation of Liability

Disawar provides the platform on an "as available" basis. While we make every reasonable effort to maintain uptime and platform stability, we cannot guarantee uninterrupted access at all times. Scheduled and emergency maintenance windows may result in temporary unavailability of some or all platform features.

To the fullest extent permitted, Disawar is not liable for:

• Losses resulting from technical failures, delays or interruptions in internet connectivity on the player's end
• Losses resulting from a player's failure to maintain the security of their account credentials
• Indirect, consequential or special damages of any kind arising from use of the platform
• Losses arising from a player's failure to read and understand the applicable bonus or game terms before participating

Nothing in this section limits Disawar's liability for fraud, gross negligence or any other matter that cannot be excluded under applicable law.

12. Amendments to Terms

Disawar reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via email or an in-platform notification. The updated terms will display a revised "Last Updated" date at the top of this page.

It is your responsibility to review these terms periodically. Continued use of the Disawar platform after an update is published constitutes your acceptance of the revised terms. If you do not agree with any amendment, you should stop using the platform and contact support to close your account.

13. Contact & Support

If you have any questions about these Terms and Conditions, need to raise a dispute or want to request account-related actions such as self-exclusion or verification, the Disawar player support team is available 24 hours a day, seven days a week.

You can reach our support team via the live chat feature available on the Disawar platform when you are logged in. Our support staff are familiar with the Pakistan gaming context and will respond in plain, straightforward English.

For questions specifically about responsible gaming tools, deposit limits or self-exclusion, visit the Responsible Gaming page for a full list of available options and how to activate them.

For frequently asked questions about accounts, payments and platform features, visit the FAQ page.